Akvilė Marčiukaitytė

Senior Customer Success Manager

Akvilė is a connector, translator, and builder - all in one. As a key member of The Forge team, she plays a cross-functional role uniting Sales, Product, and Customer Success to ensure that what we build actually lands. Her expertise lies in turning customer insights into tangible go-to-market strategies and driving adoption for new products through experimentation and iteration. She’s also passionate about interface design and AI usability, having recently built her own tool, now‑i‑get‑it, to test homepage clarity through structured user feedback. Akvilė’s experience spans countries and cultures - from Lithuania to the UK to Australia and beyond - shaping her ability to navigate ambiguity and turn it into momentum. At The Forge, she’s the silent engine behind product activation and strategic alignment across teams.

Blog posts by Akvilė Marčiukaitytė

How Email Authentication Protects Sender Reputation
Email Infrastructure

How Email Authentication Protects Sender Reputation

Learn how email authentication protects your sender reputation, improves deliverability, and ensures your outreach emails reach the right inboxes.
How AI SDRs Improve Workflow Efficiency
Tutorials & Guides

How AI SDRs Improve Workflow Efficiency

Explore how AI-powered SDRs enhance sales workflows by automating tasks, improving personalization, and optimizing engagement strategies.
5 Metrics to Track Sender Reputation
Tutorials & Guides

5 Metrics to Track Sender Reputation

Understand five crucial metrics that influence your sender reputation and email deliverability to ensure your messages reach inboxes effectively.
Why Timing Matters in Cold Email Follow-Ups
Cold Outreach

Why Timing Matters in Cold Email Follow-Ups

Effective cold email follow-ups rely on timing, psychology, and AI tools to enhance engagement and boost response rates.
Ultimate Guide to Competitor Cold Email Research
Cold Outreach

Ultimate Guide to Competitor Cold Email Research

Gain insights into competitor cold email strategies to enhance your outreach effectiveness and boost engagement rates.
Best Practices for Privacy in Cold Email Outreach
Tutorials & Guides

Best Practices for Privacy in Cold Email Outreach

Learn essential practices for ensuring privacy and compliance in cold email outreach, from understanding regulations to using effective technology.
How to Balance Persistence and Professionalism in Follow-Ups
Tutorials & Guides

How to Balance Persistence and Professionalism in Follow-Ups

Learn how to effectively balance persistence and professionalism in follow-ups to improve sales outcomes and build meaningful relationships.
Hiring AI SDR vs Agency: Which one is best?
AI SDRs

Hiring AI SDR vs Agency: Which one is best?

Own your pipeline or rent it? Compare AI SDRs vs outbound agencies on cost, control & scale. Discover what drives better results in 2025.
How Many Cold Emails to Send Per Day to Protect Sender Reputation
Email Deliverability

How Many Cold Emails to Send Per Day to Protect Sender Reputation

Learn how many cold emails to send per day to protect your sender reputation, using daily limits, engagement metrics, and warm‑up strategies.